FAQ
  • what is the difference of your product's surface treatment between salt damaged areas and ordinary areas?
  • The average anodized thickness of solar mounting structure in ordinary areas is 10um, the average galvanized thickness of ground screw pile is 80um.But the average anodized thickness of solar mounting structure in salt damaged areas is 18um, and the average galvanized thickness of ground screw pile is 100um. In addition, the bolt material we used in ordinary areas is SUS304, and the bolt material we used in salt damaged areas is SUS316.
  • Is there any way to confirm the actual products of your company?
  • 1. Free samples can be provided. 2. If we have project of a cooperative company in the local area, we can apply to the site of the cooperative company to confirm the product; 3. Our company always attend solar exhibition in many countries, customer could come to our booth and check our products. 4.We always welcome our customers come to visit our factory.
  • Whether samples can be provided?
  • Yes, we will provide you with free samples to test, But the freight of the sample needs to be paid by you.
  • How to become your company's product agent?
  • At this stage, there are no necessary conditions. As long as the customer know the local market, the company will cooperate to provide the corresponding products.
  • How are the products packaged and shipped?
  • Generally, according to our normal standard packaging and shipping, if you have special product packaging requirements, we can communicate with the factory to package and ship the product according to your requirements.
  • How long does it take from receiving the order to shipping?
  • Basic aluminum solar bracket products take about 10-15 days, other special materials need to confirm the delivery time of each order.
  • The current inspection requirements for large-scale projects in Japan are very strict. If we have any question during the inspection by the Ministry of Economy, Trade and Industry, could you help prov
  • Our company also has corresponding experience in large-scale projects before. We can provide calculation report and relevant information according to the requirements of the Ministry of Economy, Trade and Industry. We will do our best to respond to questions.
  • Do I need to worry about solar panels in the snow?
  • Snow and ice are a reality of installing solar arrays in the Northeast and we design our systems to withstand the toughest weather we get. The reality is, after a snowstorm, your solar panels will be covered in snow. Don’t panic! Usually theymelton the next sunny day. On an annual basis, the amount of energy production loss due to snow is fairly minor.
  • Will the solar array put holes in my roof, or be too heavy?
  • The solar panels will be mounted on a purpose-built aluminum rail system. For examples, if on a standing seam metal roof, these accessories are made directly to the standing seams, with no roof penetrations. We guarantee all roof work will be free from leaks. As for the weight of the array, it is less than 5 pounds per square foot, so a typically framed roof is more than adequate to carry the weight.
    A total of

    4

    pages

© Copyright: 2022 Xiamen Wintop New Energy Tech Co., Ltd.. All Rights Reserved.

IPv6 network supported

IPv6 network supported

top

Leave A Message

Leave A Message

    If you have questions or suggestions,please leave us a message,we will reply you as soon as we can!

  • #
  • #
  • #